Shangri-La Hotel Dubai is a 42-storey sleek, modern city-centre hotel situated 500 meters from the Burj Dubai skyscraper. Dubai International Airport is 10 kilometers away and takes around 15 minutes to reach by car.

Guests are offered use of the Shangri-La Hotel's health club, covering the fourth floor, which includes a gym, outdoor pool, spa tubs, plunge pools, sauna and steam rooms. Massage and beauty treatments are also available. The hotel provides a complimentary shuttle service to the beach and nearby shopping centers, and can also arrange airport transfers (surcharge) and limousine hire. There is a choice of bars, as well as a 24-hour room service facility, and multilingual staff can assist with tour advice.

Shangri-La Hotel Dubai offers a choice of nine restaurant and bars, including Amwaj, a fine dining seafood restaurant, and Marrakesh, a North African restaurant set in a walled courtyard garden and featuring live Moroccan music. The bars include the chic, contemporary Balcony Bar and the Lobby Lounge.

The 301 air-conditioned guestrooms are furnished in a sleek, modern design with warm earth tones and feature original artwork. Amenities include satellite television with premium channels, direct-dial phones with voicemail, wireless Internet access, minibars, tea and coffee making facilities, bathrobes, and slippers.